Frequently Asked Questions
Need some extra help? Take a look at some of our FAQs below and we'll see if we can answer your question.
Q: Do I need to book this year?
A: No. Booking was only introduced last year due to the Government restrictions that were in place.
Q: Will there be a shop?
A: Yes! Our shop is back open this year and can be found in the main 'field' car park.
Q: I am not able to visit this year. Can I donate to help the Donna Nook seals?
Q: Can I access the beach?
A: Donna Nook is an active MoD Air Weapons range and any restrictions and warning signs must be adhered to. We also ask visitors and photographers to refrain from accessing the beach during the pupping season as disturbance in previous years caused significantly higher levels of mortality amongst the seal pups – something we are sure everyone would want to avoid.
Q: Can I bring my dog?
A: Dogs are not permitted at the viewing area as they would cause disturbance and stress to the seal colony. Seals can also carry infectious diseases like Leptospirosis and Phocine Distemper Virus (PDV) which are harmful to dogs.
Dogs are permitted to walk in the car park or north of Stonebridge away from the seal colony.
Q: Are there any toilets available?
A: There are portaloos available this year in the main ‘field’ car park. The nearest public toilets, including accessible toilets, are in North Somercotes.
Q: Do I have to use the car park in the field? Can I use Stonebridge car park?
A: We are asking all visitors to the seal viewing area to use the parking in the field, not Stonebridge car park. Other than for disabled users (who access via Stonebridge), we are introducing a one-way system this year to help with visitor flows and social distancing. It is therefore important that people use the main car park.
Q: Can I book a group visit or event?
Q: Can we stay as long as we want?
A: Once you have arrived you can stay as long as you like, but we would ask people to be sensible and not dwell for longer than necessary and to maintain social distancing.
If you can't find an answer to your question, get in touch and a member of our team will get back to you as soon as they can.
Tel: 01507 526667